Veterinary Client Care Assistant Leicestershire

Client Care Assistant opportunity in Hinckley, Leicestershire. Full-time permanent position within a busy veterinary practice offering strong team support and long-term career stability.

Key Highlights

• Salary £25,494.48 per year.
• Full-time permanent position.
• Front-of-house client-facing role.
• Busy first-opinion practice environment.
• Strong team culture and supportive leadership.

The Opportunity

We are recruiting a Client Care Assistant to join a well-established veterinary practice in Hinckley.

This is an excellent opportunity for someone who thrives in a client-facing role and enjoys being the first point of contact within a professional and supportive clinical environment.

The Role

As a Client Care Assistant, you will be responsible for delivering exceptional service to clients while ensuring the smooth day-to-day running of the reception function.

Responsibilities include:

• Greeting clients and updating patient records accurately.
• Managing incoming phone calls and handling enquiries.
• Supporting emergency triage and diary adjustments.
• Optimising appointment availability to suit team skillsets.
• Managing online booking availability.
• Processing repeat prescription requests.
• Working collaboratively within a supportive team.

Candidate Profile

• Strong client-facing and reception experience.
• Confident using online booking systems.
• Good numeracy skills and attention to detail.
• Calm and organised under pressure.
• Able to prioritise effectively in a busy environment.
• Previous veterinary receptionist experience desirable.

Benefits

• Health Cash Plan from day one.
• 24/7 counselling and wellbeing support.
• Life assurance (3x salary).
• 5 weeks' annual leave plus Bank Holidays.
• Additional paid 'Day for You'.
• Cycle to Work scheme.
• Season ticket loans.
• Staff discounts.

Interested?

If you would like further information about this Client Care Assistant role in the Hinckley area of Leicestershire, or would like to arrange a confidential and informal discussion, please get in touch.

Must Haves

• RCVS Registered (or soon to be)
• Possess the right to work in the United Kingdom
• Excellent verbal and written communication skills

What Happens Next?

CLICK APPLY NOW or if you have any questions before applying, or if this role isn't quite right for you, feel free to contact the Vet Seekers team to chat through your veterinary career aspirations in confidence.

Quote job reference: 26-00368

📞 T: 0333 014 7374
📧 E: hello@vetseekers.co.uk
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Why Choose Vet Seekers?
Founded in 2016, Vet Seekers is a multi-award-winning specialist veterinary recruitment agency (2019–2025), acting as both an employment business and employment agency for locum and permanent veterinary roles across the UK and overseas.

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